A dentist showing a digital dental X-ray to a female patient in a modern dental clinic, highlighting advances in dental technology over the past 20 years.

From Drills to Digital: How Dentistry Has Transformed Over the Last 20 Years

Walk into any dental office today and you might be surprised by what you see—or rather, what you don’t see. No clunky charts stacked in filing cabinets. No film-based X-rays hanging from lightboxes. No “wait-and-see” approach to cavities. And, depending on where you go, maybe even no receptionist at all. Dentistry has changed. Not slowly.

Realistic image of a dentist and dental patient interacting with an AI chatbot interface in a modern dental practice, illustrating improved dental patient communication and automation.

The Transformative Power of AI Chatbots in Dental Practices

Introduction As the dental field continues to evolve, so do the expectations of today’s patients. They’re not just looking for quality treatment—they also want easy communication, convenience, and a personalized experience from start to finish. To meet these growing needs, more dental practices are turning to tools that help improve the patient experience around the